Response Ability?

Being held answerable or accountable is the official definition of responsibility.  No one LIKES to be held accountable...unless, of course, it is to be recognized for success!  Generally, when we hear the word "accountable", our human nature tends to encourage us to quietly step back.  Why is this and what can we do about it to be more successful?

People often avoid responsibility because of the possibility for pain if things don't go well.  It usually means working harder to oversee the activity.  It means showcasing/testing your skills and putting a part of you on the line: Your relationships and reputation.  Bottom line, it requires extra effort and personal vulnerability - not exactly a recipe for drawing throngs of eager participants.

Healthy people generally want to avoid harmful pain.  Risk, change, responsibility/accountability all involve what may be seen as unnecessary pain, unless approached in a healthy way.

So, what is the best way to be accountable?  Justify then support the risk/effort.

Making the circumstances conducive to embracing the opportunity is the first step.  Determine the discomfort/pain threshold and then create consequences that make the risk worthwhile.  For example, to encourage someone to take on a project (or hold them accountable for an action they are already responsible for), make the reward clearly worth the effort - or make the "punishment" worth avoiding.  Quite frankly, it's all about priorities - when not doing it becomes more painful than doing it, people will usually do it.

The second step is to support the process of taking on the responsibility. Having the "ability" to be responsible is proven only by ACTION.  Plain & simple: If a person truly cares enough to do something and is able to do it, they do it.  Period.

As it's been said: We judge ourselves by our intentions.  Others judge us by our actions/results.

So...how "response able" are you...really?

Think about it.  But more importantly, do something about it...today!

Being A Sore...Winner?

No one wants to be a "sore loser" - a term we've all heard since childhood.  It describes a person who is hurt because they lost.

I'm in the midst of a big move - daily lugging heavy boxes (thousands of books!) and other assorted heavy items - and I've been sore every day for the past 3 weeks.  As the muscles throughout my body scream in revolt, something occurred to me:

Have you ever thought of anyone being a "sore winner"? 

Winners achieve as a result of hard work.  Hard work stretches your abilities.  This is why winners who are consistently successful are constantly striving to grow and improve - keeping them on top.

The natural consequence of pushing your capabilities is pain.  It is a pain that most people are not willing to endure.  When you talk with successful people, they will admit that the sacrifices made to achieve their goals hurt, but it was worth it. 

Every winner is sore, you just won't hear them whining about it.  Even when they (temporarily) lose, they understand that it is part of the progression (investment) towards ultimately winning. An investment that requires commitment, courage, and tenacity.  It is these three things that allow a winner to face the inevitable discomfort and gut through what it takes to realize their goals.

So, in the midst of all the challenges you are facing today - are you willing to be a sore...winner?

Think about it.  But more importantly, do something about it...today!

The Medicine Can Become The Poison

Life isn't perfect.  Sometimes mistakes are made.  If we aren't adequately committed to doing the right things to be healthy, we can become ill - feeling weak, miserable, and generally creating sub-par performance in everything we do.  In times such as these, the right medicine can help us get better.  When appropriate, this is a good thing to improve our well-being.  This also holds true (metaphorically) for organizations. 

The problem comes when the person (or organization) stops trying to take care of themselves because it's easier to depend (too much) on the medicine to make them feel healthy...instead of doing what it takes to genuinely be healthy.

In times such as these, the medicine can actually become like a poison - slowly undermining the person's ability to function effectively.  The body develops a resistance to the medicine, which causes the effectiveness of the medicine to diminish and the symptoms to get worse...unless the "dosage" is increased. 

Just like an addict of any kind, when the body expects a "medicine" to help it be happy/healthy, the natural consequences is a downward cycle.  It always continues to get worse until the person a) dies or b) decides to take on the hard work required to get "naturally" happy/healthy...by eating right, exercising, and practicing other good habits.  Enabling people can actually kill them!

The same holds true for organizations.  When a "medicine" (bailouts, subsidies, lack of competition, etc.) manipulates the company's circumstances and the business begins to depend on that support to simply survive every day, the medicine becomes a poison that will continue to undermine the health of that organization until it goes out of business or changes direction.  Building disciplined leadership, accountability to non-negotiables, engagement, integrity, and excellence throughout an organization is hard work - but it always results in success.

Here's the key: Ignoring a problem will not make you safer from it.  In business and in our personal lives, sometimes - if we really care enough - we have to show TOUGH love.

In what ways is your organization dependant?  Are you "coasting" through your workdays or actively pursuing improvement?  What would it take to conduct an "intervention"?

Think about it.  But more importantly, do something about it...today!

Some Complaints Show You're On Course

Complaints are a common occurrence in business - and in Life.  Too often, however, we make the mistake of compromising our actions because of the opinions of others.  Someone gets upset and starts whining about what you are doing (or not doing)...at what point do you "cave in" and go along with their request?

There are two considerations when making this decision:  1. Does the "complainer" have your best interest at heart? and 2. You, and only you, are in control of your decisions/actions.

First, there is a group of people that you "serve" - whether customers, employees, or friends/acquaintances.  When dealing with this group, ask yourself whether or not their agenda is for YOUR (or your company's) mutual well-being.  If not, disregard them - and anything else that doesn't directly serve you or your mission.  The reason they are complaining is for THEIR benefit, not yours.  If they care more about themselves than your sustainable good health, then they are a "cancer" (an organism that sucks life out of you and causes damage as a result), so remove them - or, at least, marginalize their contact with you.  You will have a far better future without them.

In the same way, you'll hear your competition howl about how they don't like something you are doing.  Unless the complaint is about something genuinely unethical or illegal, the hidden reason for their complaint is that your action is hurting their business.  Good!  (Remember: They are motivated by you losing!)  Upset "enemies" are not a problem - leading your organization by what pacifies your competition is a BIG problem!  If you are upsetting your competition it is an indicator that you are doing something that is improving your business and/or industry - and distancing yourself from their attempts to take market share from you!

Secondly, don't make the mistake of thinking others control your decisions.  Yes, they may have influence, but only YOU dictate the rules of engagement!  If you find yourself consistently doing things that are unhealthy to you, then YOU are the one responsible for making the unhealthy decision.  Catering to the whims of others and allowing those who don't care enough about you to have your best interest at heart is a sure-fire path to pain, suffering, and regret. 

So view complaints differently.  They are simply information and not always bad.  In fact, they may actually show you that you are doing something right!

Think about it.  But more importantly, do something about it...today!

Being Adaptable Is A Weakness?

We all deal with life's ever-changing circumstances.  Often, we hear that "going with the flow" or "getting along" can help grease the "gears of the community machine".  While it is true that being adaptable can be a valuable strength, it is also true that a strength overdone actually becomes a weakness.

Certain things, such as principles, are constants (and rightly so) and, therefore, should never be compromised.  To do so, ultimately, invites a lack of integrity - which leads to ineffectiveness and sub-optimization.

Adapting to certain things in life is all well and good, but it should be a conscious decision based on the bigger picture.  Overdone, too much compromise leads to settling for the status quo.  Settling too long leads to a rut.  Ruts never lead to growth and good health.

The key consideration is whether or not adapting for short-term gain allows for long-term growth.  If two people cannot collaborate for some reason, then compromise CAN be a fair option, but ONLY if there is an agreement to revisit the situation with a commitment to continued mutual growth. If all interests are not served by the decision in the long-run, then the "loser" is settling for mediocrity.

And being sub-par is NEVER healthy.  Finding that "sweet spot" of being adaptable enough to adjust effectively to the every day changes is critical to success.  Simply latching on to adaptability as a way to get through life with the least confrontation merely guarantees a life based on the lowest common denominator.

Something NO one will ever get passionate about.  Ever.

Think about it.  But more importantly, do something about it...today!

Good Memories Are Built

Think about all your fondest memories. Your first kiss. Your favorite vacation. The time your life changed for the better.

Imagine what it would be like to NOT have those memories.

Imagine what it would be like to have MORE fond memories.

So, what causes these valuable "I'm a better person because I experienced that" memories?

To figure this out, let's break it down:

• You recall them because they are significant.


• They are significant because you were involved.


• You were involved because you opted to be actively engaged in the activity.


• You were actively engaged because you took the risk - the first step - in embracing whatever (and wherever) that activity would take you.

Bottom line: All these great memories are the result of you initiating (or at least responding to) whatever the NEW activity was. If you hadn't been open to trying that new experience or had the courage to take those steps to be involved, you would not have those memories.

And what a shame that would be. Especially since enjoying those memories are simply a result of something YOU control: Actively trying something new.

So, you want more memories? You want a fuller legacy? Get more active. Consider those dreams you've had about visiting a special place or connecting (or re-connecting?) with someone or attempting that new thing that you've always wanted to try. Those memories won't happen until you take that first step.

And there's no time like the present to create more good memories. (You're worth it!)

Think about it. But more importantly, do something about it...today!